Nonprofit Technology Consulting

Technologist with a passion for helping nonprofits, government organizations, startups, and socially responsible businesses use the internet to further their mission. I am a results-driven, entrepreneurial thinker able to conceive, design, and develop novel solutions that deliver meaningful results.

• Project Management – Proven ability to conceive, design, and develop novel solutions that deliver impact and desired results on-time and on-budget in areas of web development, program planning, online strategy, and SEO.
• Relationship Management – Recognized for creating sustainable relationships with constituents at all levels through intelligence, creativity, and consensus building.
• Business Development – Experienced at prospecting opportunities, qualifying leads, writing proposals, negotiating contracts.
• Operations & Team Management – Demonstrated success leading cross-functional teams, promoting professional development, streamlining processes, balancing staff utilization, managing business-line P&L.
• Capacity Building & Social Impact – Passionate about developing capacity in organizations and individuals through hands-on training, life experience coaching, and mentoring.

• Increased annual sales by 40% in one year and grew business from 5 to 7 staff
• Managed multiple projects with tight competing timeframes ($800K in 2009)
• Supervised, tracked software development lifecycle (SDLC) through conception to delivery
• Streamlined firm’s bid/no bid process to achieve optimal effort-to-bid ratio and an increased win rate
• Prospected new clients, sourced RFPs, and crafted proposals; authored budgets and contracts; estimated workflow, mapped out requirements, and delegated work to junior staff; managed client interactions
• Contributed to product development by installing and configuring Drupal modules, custom styles, content types, and views for demos and sales presentations
• Oversaw and exceeded optimal staff utilization goals
• Increased company’s brand awareness; conducted competitive analysis; devised and executed partnership program with local nonprofits and service providers
• Expanded firm’s service offerings to include a social media advising and CRM development practices
• Tested software, triaged and prioritized bugs, and supervised completion of issue tracker tickets
• Set strategic vision for company; identified opportunities for staff members to personally contribute to the overall goal/mission

• Co-launched social enterprise: nation’s first unified point-of-sales electronic change collection network for local charities, enabling purchasers to be their own micro-philanthropists
• Devised social media marketing strategy to engage community on the ground and online

• Developed operational model and funding strategy for YES Fund, a global nonprofit; recommended online community and internet portal model to align donor disbursements to agency’s mission

• Directed software developers on the development of custom workflow, rules-based software to streamline/automate the sharing of vehicle safety data across government agencies
• Facilitated focus groups, synthesized results, and presented conclusions to executive decision-makers on costs, benefits, and risks for funding new research, programs, and technology-related investments
• Served as primary liaison on a multitude of high-profile projects; defined scope, gathered requirements, created wireframes/mockups, composes use cases, tested software, conducted end-user investments
• Conceptualized and brought to market USDOT’s first data-driven approach to prioritize funding

• Extracted customer business requirements for Interactive Voice Recognition systems into functional definitions through wireframes, user scenarios, storyboards, and interactive prototypes.

• Jewishboston.com - Serve on Steering Committee on the design and development of this tremendous community resource.
• Boston Social Entrepreneurship Fellowship – Serve on Steering Committee, (Social Media) Marketing Committee and Curriculum Committee of the CJP/PresenTense Boston Social Entrepreneur Fellowship program. This five-month program based in Boston enables young, Jewish, socially-minded entrepreneurs to  turn their envisioned projects into reality.
• Hebrew Play – Technology and Online Media Advisor to nonprofit startup that aims to make Hebrew an integral part of American Jewish identity by inspiring young children and their families to use Hebrew when they play together.  Through neighborhood playgroups and innovative online tools, parents can expose their kids to Hebrew or even raise them to be bilingual.
• Contexta Search Services – Advisor to Founder on Business Startup at Contexta Search Services.
• Jewish Organizing Initiative – Volunteer Consultant to Exec Director on technology implementation at Jewish Organizing Initiative. JOI recruits young Jewish adults from all over the world for a year of leadership training that includes: working for social and economic justice, Jewish learning, training in grassroots community organizing skills, and Jewish community building. JOI has been operating in Boston, MA since 1998.
• New Sector Alliance – Consultant Advisor to year-long fellow; provide guidance and coaching to resident at FSG Social Impact Advisors on social media implementation and online marketing.  "New Sector Alliance is a social impact consulting and leadership development firm. We create sustainable solutions to pressing community challenges through cross-sector partnerships. In collaboration with the world's leading management consulting firms, universities, nonprofits and the Corporation for National & Community Service/AmeriCorps, New Sector meets critical community needs by delivering capacity-building services to client organizations while simultaneously developing the next generation of leaders."
• YourArlington.com – Editor and writer for local news website; prepared press releases for form and content using Joomla CMS.

• Masters of Business Administration (MBA),  GPA 3.65.
• Specialization in Social Entrepreneurship
• Coaching for Leadership & Teamwork Program, Mentor to undergraduate students.

• Bachelor of Arts in Communication Studies, GPA 3.86
• Semester abroad in England. (Queens University’s International Studies Certificate.) 
• Friends of Herstmonceux Scholarship of Excellence; Concordia University Shuffle Scholarship Recipient.

• Model shipbuilding, learning new technologies, outdoor enthusiast, alpine skiing, rock climbing, and traveling.